Privacy policy

Zappy "the App” provides syncronize and fulfilment "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

  • Orders: Sync shipping order from the Shopify store.
  • Fulfilment: Update your shopify shipping status.

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App: Information about your shippings and others who may access the App on behalf of your store, such as shipping name, shipping address, shipping email address, shipping phone number, shipping company, shipping instruction, shipping geo-location, and your products information such as title, sku
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We collect personal information directly from the relevant individual, through your Shopify account or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
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How Do We Use Your Personal Information?


We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services. We will use your information as well as your customers information to the Courier providers to make courier orders from them.
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Sharing Your Personal Information


We will share your information such as address, phone, email to the Courier provider to make courier orders from them.
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Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at customerservice@shipzappy.com or by mail using the details provided below:
Level 17, 1 Bligh Street, Sydney, NSW 2000, Australia